WhatsApp us- Home
- Privacy
Privacy notice
How AuditFlex handles your firm’s data and your clients’ data.
Last updated: November 2026
Who we are
AuditFlex is run by BIICA DIGITAL SOLUTION (003905608-M), Malaysia. Questions about your data: hello@auditflex.com.my.
What we collect
Your account: your name, email and firm. Your clients’ files: trial balances, SSM profiles and the details you add, such as directors and signing dates.
Why we use it
To prepare your documents, to help you when you ask, and to keep the service safe.
Where it’s stored and who can open it
It’s stored in Malaysia, and only your firm can open it. We look only to check filing quality, fix a problem, or when you ask for help.
AI
AI only helps match your accounts. It sees account names and codes. It never sees amounts or IC numbers. It doesn’t learn from your data. You can turn it off in Settings.
More detail
We hide people’s names where we can find them. If we can’t read a file, AI may see its first rows with all numbers hidden. The AI may run outside Malaysia.
How long we keep it
Client files are kept while your firm uses AuditFlex. When your firm leaves or asks, we delete them; backups clear within about 5 weeks. Your firm’s mapping choices, with names hidden and no amounts, help your own suggestions and are deleted when your firm leaves.
Selling data
We never sell your data.
Your rights
Under Malaysia’s Personal Data Protection Act 2010, you can ask to see or correct your personal data. You can also ask us to delete your firm’s files. Email hello@auditflex.com.my.